CAPITEC ATM SWALLOWED MY MONEY!!!

This Morning of the first Me and my partner Round 9:49am of the 1st of January 2025 Deposited 5910 rand Into my account The Capitec atm swallowed the money without even issuing a receipt and it just went saying out of service

We immediately called the customer care line And been told that it would take 48 hrs for a response Then a investigation needs to be done This is the first that has happened to us I am stressed out due to the fact that was my children's money. And they couldn't give me a resolve The consultants name was Zandile She mention that this happens every day Capitec why don't you resolve this because I work very hard for my money and this has us stress and emotional We have been using Capitec for years And a client couldn't there be anything done urgently.

Please assist