HM
HERMAN M
1 reviews | Active since Sept 2013
10 Jul 2020, 11:19
CAPITEC ATM ***** WITHDRAWAL WITHOUT ORIGINAL BANK CARD.
********** can withdraw money without your bank card, i have witnessed that on 25th june 2020 when someone withdraw my money at 2am while i was sleeping and my card was with me, i have complaint to capitec and capitec refused to Refund me, the same person who withdraw money, he contacted capitec at 2:30am to increase my daily limit, capitec refuse to pay me, refuse to give recordings of the person who phoned as they claim, refused to do thorough investigation, they dont even have legit address of their ATM so that police can go and ask footage, till today capitec bank dont want to pay me, reference ***8
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
10 Jul 2020, 12:12I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank's reply10 Jul 2020, 12:12
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
HM
HERMAN M's updateReviewer Update
10 Jul 2020, 14:14capitec you have been saying the same message daily its is now annoying for a bank to be so unprofessional
HM
HERMAN M's update10 Jul 2020, 14:14
Reviewer Update
capitec you have been saying the same message daily its is now annoying for a bank to be so unprofessional