Capitec ATM deposit

I went to deposit money to Capitec ATM to deposit the money, I deposited an amount of R1000.00 the ATM accepted the money but never produce a deposit slip as a proof of deposit. I called Capitec call Centre and reported the incident at 18:31 on the 05 April 2016 and spoke to a lady by the name of Carmen, she struggled to locate Protea Glen in Soweto after +/-30 minutes she managed to get the place. <br> <br> She said it will take 2 working days and promised to SMS me the call reference number but she never did, on the 06 April 2016 I called Capitec again and I spoke to the lady by the name of Portia, she gave me reference number ***8 she said the matter will be resolve today 07 April 2016. No call or feedback till now. <br> <br> Please help<br>