PN
Phumlani N
1 reviews | Active since Apr 2018
02 Dec 2019, 12:52
Capitec ATM at Jozini
We are having a problem with Capitec at Jozini town and Jozini Mall. Every month end Capitec banks are not working it either are running out of funds or network problem. At Jozini Mall there are two ATM 3 including the other one inside Shoprite but all these ATM are working interchangeable you can't find them all working. At Jozini town I understand now they are changing the site but they had that problem even before this one of changing site. Please work on this problem it annoying.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
03 Dec 2019, 09:21Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply03 Dec 2019, 09:21
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
04 Dec 2019, 14:07Hi Phumlani N
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Ban
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Ban
Capitec Bank's reply04 Dec 2019, 14:07
Official
Hi Phumlani N
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Ban
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Ban
Capitec Bank's replyOfficial
24 Dec 2019, 11:55Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply24 Dec 2019, 11:55
Official
Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank