KE
Koos E
1 reviews | Active since May 2021
29 Nov 2024, 07:45
Capitec- as bad if not worse than the other banks
The problem I have been experiencing since 05 November was attended to on 23 November. On the 25th of November, it is back. This useless interaction with this bank has gone beyond all comprehension. If anybody tells me to download an app, clear history, etc, I will curse them in no uncertain terms. This so-called people's bank has become totally inept and useless. Clearly the IT department is a waste of shareholder money and should be fired. Capitec is going the way of the other banks - no service, do not care about their clients.
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Replies (2)
Capitec Bank's replyOfficial
29 Nov 2024, 09:27Good day Koos.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Nov 2024, 09:27
Official
Good day Koos.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
KE
Koos E's updateReviewer Update
02 Dec 2024, 12:37My patience with Capitec has run out. Since the 5th of November, right up to23 November, when the issue was "fixed". Then your team F#$%^d it up and back to square one.
You do no longer care about your customers, you have become as bad as the big 4.
You do no longer care about your customers, you have become as bad as the big 4.
KE
Koos E's update02 Dec 2024, 12:37
Reviewer Update
My patience with Capitec has run out. Since the 5th of November, right up to23 November, when the issue was "fixed". Then your team F#$%^d it up and back to square one.
You do no longer care about your customers, you have become as bad as the big 4.
You do no longer care about your customers, you have become as bad as the big 4.