Capitec are Unhelpful

Their unwillingness to assist me in cancelling an ******* debit order on my account. Their reason is stated on internet banking as follows: Important Notes Approved DebiChecks: Please note that certain approved DebiChecks cannot be disputed, as defined by regulatory rules To view the collector details, click the View creditor details link

The reference in question is listed below: MDFORLNSHP***8DEBICHECK *** or Capitec ***

They basically stating that I approved the transaction and sorry for you, we won't help. I did NOT authorize this transaction and I want the funds returned back to my account.

I had no chat sessions, emails or calls from the ****** in question Sanlam.