Capitec are ********

Capitec is ***** and a ***** that is making clients believe everything is better and they have better security. earlier this year there were amounts of less than R50 that would go out of my account twice a month and when I went to Capitec bank to report the matter I was told to change my bank card and I had to pay for the new card. I was told that the matter will be investigated and i should wait 7 working days, a month went by without receiving any call from Capitec, when i went to the branch I was told I should wait some more because there is still a backlog of the cases. I did receive a call 2 months later and I was told there is nothing they can do for me if I want the amounts reverses i should pay an amount of more than R200 to reverse each R38 that was taken off my account. no recently I had a debit order of R86.50 that went off my account on the 30th off December, I went to the bank today to find out what is the debit order for as I am unaware of it. they could not give me any answers instead i was told to wait 7 working days for feedback and i had to pay a fee of R40 to reverse the debit order. I feel like Capitec bank is a ***** that is making money off these scemmes hence they are not even bothering to fix the security problems instead they come up with solutions that benefits them.. i am very angry an unhappy i am ecven consicering moving to another bank.