Capitec are just as bad as the ********s

I tapped my card at Dros for R60 and 5 mins later R2000 was ****** out of my account,withdrawn in Soweto.This was the 7th Feb 22h08 and 22h15 gone.The 20th Feb R1000 paid into my account and 6 mins later withdraw in Cresta.I have been to Capitec keywest plenty of times.I have opened a case with the police and nothing.The manageress told me I need to go to Nedbank and Absa and do my own investigation.This is pathetic service and they don't give a **** about their clients.I have one of the oldest accounts with Capitec since 2007 and this is how you get treated.Why do you have bank charges?you have insurance in case of *****.My app was cloned,because all the notifications were turned off and I would not know what is happening, this was agreed by the manager.I just get promises and no action.Talking to people about what happened and they know all to well about Capitec and ***** and the way they don't care.Its R3000 of my money that I want back and I want answers now!I won't stand for this and you must be held accountable.This is pathetic from capitec,you should be disgusted and ashamed in yourselves!