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Graham S

1 reviews | Active since Feb 2019

06 Aug 2024, 13:23

Capitec are ******

AGAIN Capitec does not pay lotto winning into my account. ready my previous posts here. I am now chatting on WhatsApp to their customer service - THE EXCUSE....they having problems with paying lotto winnings in to clients accounts. HOW LONG HAS THIS BEEN GOING ON?????? - reiterates what I said in previous posts here - THEY REFUSE TO PROPERLY INVEST IN IT STAFF/ TECHNOLOGY....probably do it on the cheap (The CEO etc need HUGE bonuses....so they probably would rather not INVEST money in the bank/ decent staff/ proper maintenance of technology/ App etc. CAPITEC BANKING APP GOES DOWN REGULARLY; AND MORE OR LESS RELIGIOUSLY AT MONTH-END - that proves what I say about them not caring about clients...ONLY PROFITS!!!

0
Replies (3)
Capitec Bank
Capitec Bank's reply06 Aug 2024, 14:08
Official
Good day Graham Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank
GS
Graham S's update06 Aug 2024, 14:36
Reviewer Update
Yah, Yah, Yah...the usual Capitec BULL**** reply - Capitec should be SO ASHAMED!! This site is proof enough
GS
Graham S's update06 Aug 2024, 14:47
Reviewer Update
i would urge anyone who HAS PLAYED LOTTO VIA THE CAPITEC APP - CHECK ALL YOUR TICKETS (since you started playing Lotto on Capitec App) - I complained. I wonder how MANY PEOPLE WHERE NEVER PAID THEIR WINNING (relying on getting a 'beep'. I also wonder what Capitec does with the money they don't pay to clients who have won - maybe a 'slush fund' for huge bonuses for Execs/ maybe to prop up their balance sheet and profits/ maybe just to keep the probably (millions) for a few extra days/ WEEKS/ LONGER to earn the interest ON THE AMOUNTS THEY 'HOLD''??? WHO KNOWS? CHECK ALL YOUR TICKETS!!