WS
Wendy S
1 reviews | Active since Dec 2019
30 Dec 2019, 09:37
Capitec are ******
Capitec support service is very poor, I have been missing money from my account and my statement does not add up. Each time I call Capitec for feed back I am told the matter is being investigated. How can a bank not log transaction on a statement.
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Replies (2)
Capitec Bank's replyOfficial
30 Dec 2019, 11:21I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank's reply30 Dec 2019, 11:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
30 Jan 2020, 11:18Good day Wendy S,
I confirm the matter has been dealt with and resolved.
Kind regardsComplaint ManagementCapitec Bank
I confirm the matter has been dealt with and resolved.
Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply30 Jan 2020, 11:18
Official
Good day Wendy S,
I confirm the matter has been dealt with and resolved.
Kind regardsComplaint ManagementCapitec Bank
I confirm the matter has been dealt with and resolved.
Kind regardsComplaint ManagementCapitec Bank