DK
Danja K
1 reviews | Active since Feb 2017
26 Sept 2023, 09:26
Capitec apps not working
It seems to be a weekly occurrence, that your apps arent working. If you calling, they refuse to refund your bank fees wasted on paying for services that dont work. Ask to speak to a team leader ? They cut you off, no reference number. Put on hold for HOURS with no resolution. Pathetic service, as always.
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Replies (2)
Capitec Bank's replyOfficial
26 Sept 2023, 09:44Good day Danja,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply26 Sept 2023, 09:44
Official
Good day Danja,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
DK
Danja K's updateReviewer Update
26 Sept 2023, 10:03So Capitec send a private reply - wonder what they have to hide ? I cant access their reply. So pointless.
DK
Danja K's update26 Sept 2023, 10:03
Reviewer Update
So Capitec send a private reply - wonder what they have to hide ? I cant access their reply. So pointless.