EB
Elsje B

1 reviews | Active since Sept 2023

20 Dec 2024, 14:17

Capitec apps doesn't work

Two of Capitec Bank app's is not working. I can't create benefesiaries for Discovery Health or Vodacom. Capitec App's is not working. Where is the CEO of Capitec - Stellenbosch land!!??? Is he sipping wine and is bank is not working. This problem is now ongoing for three moths. Capitec - bad, bad, bad. I will close my account, but I'will tell everybody how bad your service was. Read me closely. The service at the branch was excellent. It is your IT-team that suckss!!!! I Amédée not rich, but I know a lot of rich people in Stellenbosch. I'll the tell the story and I'll write about it. If Capitec's apps doesn't work with Discovery Health and Vodacom - who is at fault? Clearly DISCOVERY!!!

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Replies (2)
Capitec Bank
Capitec Bank's reply20 Dec 2024, 14:36
Official
Good day Elsje B. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
EB
Elsje B's update20 Dec 2024, 15:48
Reviewer Update
Capitec tried to phoned me. But when I ansewered there was no one on the other side. I tried to phone back with no sucess. Capitec sucuss.