ST
Sina T

1 reviews | Active since Nov 2011

12 Oct 2021, 19:55

Capitec approved debicheck without my consent

I have several times rejected debicheck requests on my account several times. But yet capitec chose to accept them without my authorization for this reason a cancelling my account I can't bank with a bank that **********ly approve things on my behalf. It's nonsense.

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Oct 2021, 07:54
Official
Good day  Queen 

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
ST
Sina T's update13 Oct 2021, 14:47
Reviewer Update
I am not happy with the resolution that was provided. Firstly no one called me I just received an unclear sms that does not help me at all