1 reviews | Active since Sept 2020
Capitec - appalling, disgusting service
I would not even give Capitec a 1 star rating.
This bank is apalling, disgusting , poor service.
How can money from a fixed savings accounts disappear into thin air ....
Money was saved in a fixed savings account and transferred into a main savings account on the 22 August 2020.
R20 000 VANISHED INTO THIN AIR.
No one can find it ,no one can help, it has been escalated. we were asked to wait.
We were at the Glen Branch - they escalated. Nothing
On the 1-September -2020 customer services said wait 11 days. ***.
On the 15-September 2020; spoke to Kabelo Reference -: ***. Kabelo promised to sort this out, apologised profusely , said he will call back, he never did.
STILL NO MONEY - WHERE DIS THE 20K DISAPPEAR T0??????
On the 16-September-2020; spoke to Zubair Reference ***5. Zubair promised to call back at 10am.... still nothing.
Capitec I will close my account, and everyone I know who has capitec accounts will close their accounts with you,
I am absolutely disgusted with this service.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
In your suspense account ???? if it was it would be easy to allocate into the correct account....this was not a personal loan, this is not your money...it was money put into a savings account and now it has vanished into thin air!!!!!!
Wait another 5 days. CAPITEC IS UNPROFESSIONAL.
DO NOT TRUST THIS BANK WITH YOUR MONEY!
In your suspense account ???? if it was it would be easy to allocate into the correct account....this was not a personal loan, this is not your money...it was money put into a savings account and now it has vanished into thin air!!!!!!
Wait another 5 days. CAPITEC IS UNPROFESSIONAL.
DO NOT TRUST THIS BANK WITH YOUR MONEY!