CW
Claire W
1 reviews | Active since Dec 2022
17 Dec 2022, 15:25
Capitec app unreliable
Capitec should not be given an option to even a one star rating, there customer service is extremely poor I raised a complaint 2 weeks ago and it still not resolved yet...... The whatsapp chat is worse they are never available to chat when you are in need to query about the incident.... Extremely disappointed
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Capitec Bank's replyOfficial
17 Dec 2022, 16:00Good day Claire
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply17 Dec 2022, 16:00
Official
Good day Claire
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,