Capitec App not working
My wife got a new phone. We have now been trying to activate the Capitec app for two days with no success. Now we must go all the way into a branch to get the app activated. WHY?????
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Replies (3)
Capitec Bank's replyOfficial
18 Nov 2022, 11:35Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply18 Nov 2022, 11:35
Official
Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
's updateReviewer Update
21 Nov 2022, 08:32Ok, no joy from Capitec and no delivery on their promises. They keep on telling us what to do to activate the app as though we are stupid. Yet, they are unable to verify the cellphone on which we waqnt to activate the app. Very poor service and regressing service. Could not give a hoot about the client.
And Capitec, if you want to take the time to phone us regarding this, please phone on ***. This is the phone in question.
And Capitec, if you want to take the time to phone us regarding this, please phone on ***. This is the phone in question.
's update21 Nov 2022, 08:32
Reviewer Update
Ok, no joy from Capitec and no delivery on their promises. They keep on telling us what to do to activate the app as though we are stupid. Yet, they are unable to verify the cellphone on which we waqnt to activate the app. Very poor service and regressing service. Could not give a hoot about the client.
And Capitec, if you want to take the time to phone us regarding this, please phone on ***. This is the phone in question.
And Capitec, if you want to take the time to phone us regarding this, please phone on ***. This is the phone in question.
Capitec Bank's replyOfficial
21 Nov 2022, 17:19Hi Fanie
We apologise for the inconvenience caused by this issue, your wife needs to visit the branch in order to reactivate the app.
Kind regards
Capitec Bank
We apologise for the inconvenience caused by this issue, your wife needs to visit the branch in order to reactivate the app.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply21 Nov 2022, 17:19
Official
Hi Fanie
We apologise for the inconvenience caused by this issue, your wife needs to visit the branch in order to reactivate the app.
Kind regards
Capitec Bank
We apologise for the inconvenience caused by this issue, your wife needs to visit the branch in order to reactivate the app.
Kind regards
Capitec Bank
Best regards,