SM
Sfiso M
1 reviews | Active since Aug 2020
15 Aug 2020, 19:17
Capitec app is ***!!!
I'm disgusted by the service and the capitec app. I bought R300 of airtime over 24hours ago and still it hasn't loaded. I then called the bank, had to do an airtime advance after advancing for data. The lady I spoke to asked me stupid questions anno2me even further. Pay me money back!
Helpful (0)
Replies (3)0
Replies (3)SM
Sfiso M's updateReviewer Update
17 Aug 2020, 09:483 days later and still no help.
SM
Sfiso M's update17 Aug 2020, 09:48
Reviewer Update
3 days later and still no help.
Capitec Bank's replyOfficial
17 Aug 2020, 11:43I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply17 Aug 2020, 11:43
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
SM
Sfiso M's updateReviewer Update
17 Aug 2020, 11:51I was purchasing data so I could work and earn a loving. 5 days is such an inconvenience. What a disappointment
SM
Sfiso M's update17 Aug 2020, 11:51
Reviewer Update
I was purchasing data so I could work and earn a loving. 5 days is such an inconvenience. What a disappointment