WQ
Wendy Q
1 reviews | Active since Aug 2014
24 Aug 2022, 07:52
Capitec App is a ****. Be warned! They'll rip you off
On the 04 August, I tried to buy data for my son. The App had issues and couldn't buy it. I drove to a nearest service station to buy him data. I noticed that Capitec did send that data 3 times to my child without my authorization as the App was down. How's that possible? Why do you make your problems mine? I want my money back. The App had an error in that I even had to drive that night because the kid wanted to do homework. I want my money, please.
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Capitec Bank's replyOfficial
24 Aug 2022, 08:13Good day Wendy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Aug 2022, 08:13
Official
Good day Wendy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank