FL
Felicity L
1 reviews | Active since May 2017
26 Aug 2024, 14:17
Capitec app has a bug
Saturday, 17/8/2024 my Capitec app stopped working due to a bug on Capitec's latest update on the App. I uninstalled the App and re-installed but keeps on coming up with an error message that the App has a bug. Apparently, this "bug"has only affected certain makes of mobile phones. I went to the bank on numerous occassions to enquire and was told they are working on it - it is now 26/8/2024 and still unable to download the app. Very annoying and inconvenient.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
26 Aug 2024, 17:09Good day Felicity.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply26 Aug 2024, 17:09
Official
Good day Felicity.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.