TS
Tsholofelo S
1 reviews | Active since Aug 2018
04 Mar 2019, 16:25
Capitec App denies Return for Mistaken Purchases
I accidentally bought R250 Vodacom airtime and when I called they said I can't return it, how is it that you.cant make a return? So much money which I do not have and I neee for transport, I mean people make mistakes so why can't we return the money? I am really upset about this. Tsholofelo Sewelo ********** 554
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Capitec Bank's replyOfficial
05 Mar 2019, 12:07I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply05 Mar 2019, 12:07
Official
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank