AN
Ayanda N

1 reviews | Active since May 2015

25 Jan 2021, 10:17

Capitec app a nightmare

I made a transfer on mobile app and first time it gave me an error and second time went through but now it transfer twice and when I call call center thy want to charge me R160 to reverse it. Why should I pay for their app fault?

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jan 2021, 10:19
Official
Good day Ayanda

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Best regards,