CvdB
Charl van der Berg

1 reviews | Active since May 2019

07 May 2020, 17:13

Capitec app

Sometimes I buy airtime on the app and never get my airtime. This happend a couple of times now. I am done with capitec and wil switch banks

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 May 2020, 08:36
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank  
Capitec Bank
Capitec Bank's reply11 May 2020, 12:13
Official
Good day Mr Van Der Berg
Kindly note the matter has been resolved

Capitec Bank
Complaint Management