Capitec annoying sms regarding fica

I am really very annoyed with capitec. In this year June capitec did not want to accept my ID nor driver's license for the fica registration as my IDs was apprently not clear enough on making a complaint jennine seholoba sorted every thing out. Now a few months later once again I am getting urgent messages to go to a capitec bank to do the fica process again otherwise my account will be stopped. This is unacceptable and I want this resolved as soon as possible.