Capitec and their uselss systems and agents!!!!

so there i was trying to book a flight to home tomorrow , then capitec's mastercard secure link decides to suspend my account even after i had created a new password and i mean i had just done it so why didnt it work. so i opt to call their call centre this useless human tells me that i need to physically go to the bank, i mean what ******* is that i need to book the flight now and be home early morning .... but thanks to your piece of ******* system and useless agents i cant do that now. im so annoyed and so irrated with you people, and you guys stole me from Nedbank promising to offer better services, HA!!! what joke! nx.