YS
Yolande S

1 reviews | Active since May 2013

04 Dec 2025, 09:36

Capitec and their *****ulent clients

Capitec bank and there clients are very quick to let there clients do eft payments just to let that same client stops payments and report *****. If a client pays eft that means they know what they were doing. The person by the name of DELIZE VAN ROOYEN ID. *** have paid money into my bank account on the 1st of December 2025 only to tell her bank its *****. These types of people should not be allowed to stop payments she knows what she paid for and therefore De*****ed another innocent person by her actions. Bank should implement stop and reverse payments on their apps. When I don't want to render any service to a person I as a Legal Bank account Holder I should have the right to reverse such payments and block the person. Its incidents like these that businesses refuse for except Capitec Bank account holders' payments. I know of several people who do not except Capitec bank payments. This bank is as *****ulent as what their clients are.

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Replies (2)
YS
Yolande S's update04 Dec 2025, 09:45
Reviewer Update
I was a Capitec account holder and I was de*****ed by their client who paid for my services and then report it as *****. Since the 11 November to date, I am trying to resolve this problem and was told that the ***** department is retaining my account. I asked the complaints person who called me and I asked what about my money which I legally obtained and earn I was told they will ask the ***** department what is going to happen. To me is like they are going to ***** the money in my account which does not belong to the bank because people paid for services and did not complain but because of one person of Capitec Bank who de*****ed them and me my money must be retained by the bank
Capitec Bank
Capitec Bank's reply04 Dec 2025, 10:45
Official
Good day Yolande Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank