Capitec and their **** service

<p>Capitec needs to train their staff, they have no sense of urgency. I receive R10000 because of some emergency I had n when i go to withdraw R3000 their ATM only dispensed R600 then i immediately get inside the bank frustrated n I'm told to sit and wait until my number is called, I mean this was an emergency n this is money we talking about. I calmed myself down until i was then called n guess what the consultant tells me she has to call Head Office and they told me it will take about 7 days n she doesn't even explain how the gonna resolve the problem n give me the number to call to get updates only when i asked her, she didn't careless what happens after that. M so ****ed coz I got an sms the day after that my matter will be resolved in 14 to 28 days regardless of my emergency. How does it really take to balance the ATM it can't be 14 days that m sure of</p>