RV
Radha V
1 reviews | Active since Aug 2022
05 Aug 2022, 17:26
Capitec and their pathetic service
48 hours and I still can't access my online banking. Spoke to a team leader by the name of Nthaeiseng Hokintsi I was very dissatisfied as she could not even speak properly she kept stumbling into her words.i cannot do any payments and I asked if deposit into the account would reflect she said it yet to update. What kind of service is this? She could not help me in anyway so they should have just taken the day off. Pathetic service as a bank
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Replies (3)
Capitec Bank's replyOfficial
05 Aug 2022, 17:34Good day Radha
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2022, 17:34
Official
Good day Radha
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
RV
Radha V's updateReviewer Update
05 Aug 2022, 17:44Not good enough as my business suffers
RV
Radha V's update05 Aug 2022, 17:44
Reviewer Update
Not good enough as my business suffers
Capitec Bank's replyOfficial
06 Aug 2022, 13:08Good day Radha
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank's reply06 Aug 2022, 13:08
Official
Good day Radha
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards