Capitec and skynet

Hi so my experience with Capitec has been great. But I have recently used there online car licence disk Ren. It Said three to five working days so I got an SMS to see when it will arrive well after four days I looked at the skynet tracking number and it wasn't moving so I phoned them and they said that the vehicle was high jacked so Thay said we need a reprint this has been almost two weeks now and Capitec says it's not there problem as skynet has taken on documents for delivery. I am not interested in skynet I paid Capitec and the charge for this service I have paid for a service that I am not getting I did not ask for skynet to deliver my documents that's got nothing to do with me I have paid Capitec Bank for a service and after almost two weeks I still don't have my licence disk.

So now I have my documents ****** from me with crucial information of my bakkie and nothing is being done about it absolutely pathetic service from Capitec bank and skynet .

I will be taking this matter forward