1 reviews | Active since Feb 2021
Capitec and FNB bank
I'm so disappointed at Capitec and FNB for the way they treated me. So I mistakenly soaked my R100 note with my jeans and when saw it a bit late while I was trying to pull it out it got torn a bit so I let it dry and and taped it together I went to the shops to buy airtime unfortunately they didn't take it cuz they say it's damaged and advised I should take it to the bank. I went to FNB since I bank with them too they just said they won't take this money it's washed money I should go to Capitec they take it. Ok I went to Capitec I was told to deposit it into the atm if is goes through it means it's valid if it doesn't then there is nothing we can do. So I told them this money is damaged hence I'm bringing it here guys I would bring it is it was ok. They just said what they said and that was it. Now I'm thinking to myself do I just throw it away since there is no bank that's willing to help or what do I do?
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
