Capitec and early debit orders

Tried to explain to a very sarcastic agent that I don't want my debit orders to go off earlier in December. He said that that can't be done. Previously after that happened I phoned in and the stopped the process.(the money that was paid in was a gift from my son and not a salary) This year I tried to be pro active. At long last Mr Sarcastic said that he will give it through to the relevant department.