JN
Jodache N

1 reviews | Active since Dec 2023

24 Apr 2026, 19:59

Capitec and clientele ****s

I am getting debited from clientele I asked capitec to stop the debit and they said they did and its a non-stop thing we're random most of money is getting taken out of my account and mind you I had no dealings with clientele ever in my life I don't suggest anybody to open up by capitec account because they service is poor and it's every month thing getting ****med a bank is supposed to be a safe place where you keep your money not we're you get ****med for it I asked capitec for assistance and they saying I should go to clientele but capitec is the bank and they should stop the debit it's an ( unauthorized debit ) no authorization nothing just money going out of your account and there's no way to stop it on your app I capitec servers they said go in the bank the banks that I should go to clientele to stop.it doesn't make sense this is daylight *******

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Apr 2026, 23:17
Official
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

JN
Jodache N's update25 Apr 2026, 10:43
Reviewer Update
Hello I I spoke to somebody from capitec customer service two people actually they said they cannot stop the debit on they end have to phone clientele and on top of all of the capitec cannot give me a refund even though I did not issue the debit to go out I didn't give authorization basically your'll called me to say you're can't do anything this happened on Friday Monday is a public holiday Tuesday clientele will be opened it's pointles going on and on it's best I close my capitec account and have nothing to do with your because it is pointless this is second time something like this is happening unauthorized debits and money going out of my account because capitec safety precautions not for your money it's just there as a word because I'm getting ****med