bD
benni D
1 reviews | Active since Dec 2018
15 May 2019, 13:29
Capitec and Capitec Lawyers STOP Calling me.Find your own way to trace your Clients
I would like to appeal to Capitec Bank and it's Lawyers to STOP calling my number looking for my brother who apparently owes Capitec money. I have asked this before. I was called by different Consultants in December 2018 who I also advised to stop. I had another call again today from "Capitec Lawyers" calling ME looking for my brother because he gave my number as an alternative contact. I do not know my brothers whereabouts and am not he's Keeper. I do not stay with him. Capitec's Lawyers and Capitec should find it's own way to trace it's Clients.
I have NO business with you. You are causing me unnecessary trauma.
I notified Capitec who never succeeded in having these unwanted Calls stopped
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Replies (2)
Capitec Bank's replyOfficial
15 May 2019, 15:50Please accept my sincere apology for the inconvenience caused.
Nandipha Mafoumba will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Nandipha Mafoumba will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply15 May 2019, 15:50
Official
Please accept my sincere apology for the inconvenience caused.
Nandipha Mafoumba will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Nandipha Mafoumba will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
bD
benni D's updateReviewer Update
18 May 2019, 12:58I would like to thank Nandipha Mafoumba for her callback, the Professional manner she handled my Complaint here and the assurance that this matter has been attended to in the sense that I will not be called again. God Bless
bD
benni D's update18 May 2019, 12:58
Reviewer Update
I would like to thank Nandipha Mafoumba for her callback, the Professional manner she handled my Complaint here and the assurance that this matter has been attended to in the sense that I will not be called again. God Bless