RR
Roxanne R

1 reviews | Active since May 2021

09 Jun 2023, 21:00

Capitec and Brooks & Luyt

<div>Capitec is has ****** my money. They have taken the money I have paid to settle my loan on the 19th of May 2023 and re-added the full amount of R18 315.68 to my account after an arrangement was made to settle my account. You need to correct this immediately. I have been honoring my payment arrangement to you and have settled my account my account as agreed. Should you not correct your mistake. I am going to the media am tired of being ****** from. Your relationship with me is now broken as you had the nerve to do this after I honoured my agreement with you!</div>

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Jun 2023, 11:48
Official
Good day Roxanne 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank