EB
Esther B
1 reviews | Active since Jun 2013
15 Jul 2020, 01:46
Capitec and Blue Label refusing with R50 airtime
This is my 3rd review in same issue. Their prepaid service provider Blue Label cheating on airtime but Capitec doing nothing. Told by a Tania de Klerk to go to Ombuds for a R50 airtime query. I provides proof from Telkom that i did not get airtime but Capitec takes Blue Labels word when they say i got the airtime!! Shame such bad service
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Capitec Bank's replyOfficial
15 Jul 2020, 09:43I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jul 2020, 09:43
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank