RM
Riette M
1 reviews | Active since Oct 2019
17 Jan 2024, 13:03
CAPITEC AND ABSA
CANNOT ADD VODACOM PTY LTD AS BENEFICIORY AT BOTH BANKS. RIDICULOUS. WASTE OF TIME.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
17 Jan 2024, 13:09Good day Riette we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's reply17 Jan 2024, 13:09
Official
Good day Riette we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's replyOfficial
19 Jan 2024, 14:46Good day Riette I refer to your complaint raised and thank you for providing us with an opportunity to look into the matter. Please note your complaint is closed in our space due to us not being able to make contact with you.
Kind regards Capitec Bank
Kind regards Capitec Bank
Best regards,
Capitec Bank's reply19 Jan 2024, 14:46
Official
Good day Riette I refer to your complaint raised and thank you for providing us with an opportunity to look into the matter. Please note your complaint is closed in our space due to us not being able to make contact with you.
Kind regards Capitec Bank
Kind regards Capitec Bank
Best regards,
RM
Riette M's updateReviewer Update
19 Jan 2024, 22:46Capitec phoned me right away and really tried to solve the problem. After a lot of phone calls to Vodacom too, at last someone at Vodacom told me the account number that the banks wanted starts with an I and not 1. How is it that only ONE of numerous employees knew what is going on?? I thank Capitec for really trying everything possible to help. Your star shines again at at least 4!
RM
Riette M's update19 Jan 2024, 22:46
Reviewer Update
Capitec phoned me right away and really tried to solve the problem. After a lot of phone calls to Vodacom too, at last someone at Vodacom told me the account number that the banks wanted starts with an I and not 1. How is it that only ONE of numerous employees knew what is going on?? I thank Capitec for really trying everything possible to help. Your star shines again at at least 4!