AJ
Adiel J

1 reviews | Active since Mar 2019

26 Sept 2022, 10:33

Capitec an its continous banking app an atm issues

Capitec bank infra structure growing alot of cracks an its clearly showing with ther continously banking issues an constant problems with ther banking app an even suspending ther cellphone banking...I've made up my mind to empty all my accounts an go with nedbank wich is so much more stable an easy atms to use. All across our areas capitec atm either off due to faulty atms an most important the reaction of the machines starting up is so slow its unbelievable...this major problem been persisting for a few months an too inconvenient

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Sept 2022, 13:54
Official
Good day Adiel 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
AJ
Adiel J's update26 Sept 2022, 14:05
Reviewer Update
1 quick example is the atm at ok bazaars shopping centre.bayview near strandfontein.very frustrating...this machine has had selection problems stemming bk more than a year..especially the touch selection...myself an other atm users hav to use atms next to it many times...