RM
Rosalia M

1 reviews | Active since Mar 2009

26 Jun 2020, 19:00

Capitec amateurs app never works

Every.single.month. There is an issue with Capitec’s banking app. To make matters worse, the Capitec debit card does not work online, and after spending half an hour of my life on the phone to them I got cut off. And the card STILL doesn’t work. Seriously people if you’re serious about your bank don’t go to Capitec. They are amateurs trying to play in the big league and failing miserably. Hey ho, it’s off to FNB I go.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jun 2020, 09:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank