Capitec always SOooooo complicated!!!!!

Friday 10/07 I needed to pay a Capitec client R400. I visited four different Capitec ATM none were working. x2 not working, x2 not excepting cash. Out of desperation I went inside friendly teller helped me assuring me it is the same as ATM. The deposit would be immediately available for the person waiting to receive it. I signed the slip and left the bank when I got home was informed no moneys were deposited. This branch is 15 km from my home so could not go back. I thought money would be transfers over night. Today no funds in account as I was working was not able to visit bank. I always have issue with Capitec and now I have lost R400. I will never be a Capitec customer ATM always having issues. Going into the bank I always end up having issues, nothing is ever straight forward, always complicated.