NM
Nani M

1 reviews | Active since Jun 2017

12 Jun 2019, 13:57

Capitec always delivers

I recently ported my number from Vodacom to Telekom. With Vodacom I could use the Capitec Banking app even if I don’t have data or airtime but notices that Telekom does not offer the same service. You can imagine my frustration when I ran out of airtime or data????. Thanks to Capitec, now Telkom users can access their banking app even if they don’t have data or airtime. I’m so relieved and the bank deserves a huge round of applause for this one. What if I needed the airtime in a life or death situation? Telkom requires that you be on their network for six months before they can give you airtime advance????????....Thanks Capitec for all that you do.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jun 2019, 15:18
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience. 

We trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management 
Capitec Bank 
 

Best regards,