Capitec allowing a Debit Order I disputed and stopped to go through again

Capitec Bank is unsafe and they seem not to care about clients' insteuctions. Last month I disputed a Debit Order by Netstar of R314.85. I also instructed the consultant to stop the Debit Order. Capitec charged me for a dispute fee.

On the 2nd of January 2019. The same debit order which I instructed for a stop went through again. So should I call then and dispute it so that they can charge me another dispute fee????. This is embarassing for a respectable financial institution claiming to be growing with change.

I want the debit order to be reversed and this time Capitec should not charge me since I instructed a stop of it. Unless if they are saying Capitec cannot stop Debit Orders I did not authorise.