Capitec allowed me to Payshap myself from their flexible account to main account and later on Stopped my account because of Influx of funds

My Account a Stop status because I sent myself Payshap from my CAPITEC Account to my CAPITEC account.

What happened was that on the 28th of August I got paid by the department of education R7979. 40 for June and July that I have worked as an EA without compensation and then again on the 29th of August I got paid R3989. 70 for August salary on the 28th I transfered R7900 to my Flexible account Ntandoyenkosi *** and without knowledge I transferred money from my Ntandoyenkosi account to main account using Payshap option since I was not fami**** with Capitec App and those transaction were, R50, R380, 1500,R400,R1000,R700,R300 and R90 all these monies were Payshap transfers from my Ntandoyenkosi Account *** to my Main savings account *** that happened on the 28th and on the 29th the next day after I received the R3 989.79 salary I used Payshap again intending to transfer to my Ntandoyenkosi account but the money kept bouncing back R3 543.00 and R3 500 respectively until I eventually transferred using the correct option R3 500 to Ntandoyenkosi account.

Now my account has a Stop status I have provided the affidavit to state what had happened and I keep getting the same reply that my account is Stopped because I had Influx of money in my concern is why does the Capitec app allow to Payshap yourself if they cannot trace that the money come from your other account not somewhere else.

I am very frustrated with this as I am unable to use my money and I want my account to be reopened because it unfair on me that my account was stopped because of an error that is also condoned by the Bank's Negligence

I have 31 references in my name with this regard