Capitec allowed a ********l debit
There was a debit of more that R1200 today without my authorisation. The transaction only note that it is Nudebt. I have no agreement with them and nor did I give permission for them to debit my account!! I am sick and tired of banks abusing their power and allow for debits out of my account without me having control over those debits! I will take this up with PASA and SABRIC as it is ********l and *********! The POPIA is suppose to protect us ugainst banks informing external companies when there is money in our accounts in order for them to debit the moment there are funds available. I will take this to the news paper and I beleive the country need to know that Capitec is not acting in the best interest of its customers!!
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Replies (2)Capitec Bank's replyOfficial
26 Apr 2019, 11:56I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply26 Apr 2019, 11:56
Official
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
06 May 2019, 14:44Good day Mr Huxham
I tried contacting you to no avail. You may contact me directly on ***should you wish to pursue the matter.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
I tried contacting you to no avail. You may contact me directly on ***should you wish to pursue the matter.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Capitec Bank's reply06 May 2019, 14:44
Official
Good day Mr Huxham
I tried contacting you to no avail. You may contact me directly on ***should you wish to pursue the matter.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
I tried contacting you to no avail. You may contact me directly on ***should you wish to pursue the matter.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
