Capitec airtime purchase 🚩

i accidentally bought airtime worth of R1000 last night 18 May 2023 when i had intended to buy R100 airtime using my Capitec App. I called both Capitec and Telkom for assistance and you both referred me to the other one for assistance. But none of you both were interested in resolving my matter or giving alternative solutions… what’s even more weird, is the fact that the bank does receive tokens directly from the network provider for each purchase… i am quite unhappy and unsatisfied as R1000 is a lot of money to lose on airtime!!!