MF
Mkiva Fè

1 reviews | Active since Jan 2019

04 Jan 2019, 11:12

Capitec Airtime Error 1 january 2018

1 January 2019

I purchased airtime using USSD it said error so I tried again using banking app, again gave me an error. When I checked my statement, those two transactions where deducted but I didn't receive the airtime

Capitec only reversed one of them.

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Jan 2019, 13:37
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.

Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank