MM
Music M

1 reviews | Active since Nov 2023

02 Jan 2024, 22:04

Capitec Airtime *****

Hi, where do I report Capitec airtime *****? They havent loaded my MTN airtime I bought in September. They havent refunded me either. Will the bank ombuds be able to deal with my issue? Capitec is ignoring me now.

0
Replies (2)
MM
Music M's update05 Jan 2024, 18:13
Reviewer Update
Thank you Sabrina from Capitec, my matter was finalpy resolved with reference ***.
Capitec Bank
Capitec Bank's reply09 Jan 2024, 09:29
Official
 Good day MusicThank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank