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Ephraim N
1 reviews | Active since Feb 2021
28 Feb 2023, 15:19
Capitec Agents doesn't want to help me regarding my Access Facility Account.
I phoned these guys 3 times already regarding my access facility account. It is not reflecting the amounts that I've been paying, I've been paying more than what I'm supposed to be paying every month, and yet it shows R0.00. I spoke with 4 people to date one said I should wait for 24 hours yesterday, 2 dropped the phone and one said he doesn't know. WHO CAN HELP ME CAPITEC????????????????????
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Capitec Bank's replyOfficial
28 Feb 2023, 20:13 Good day Ephraim
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply28 Feb 2023, 20:13
Official
Good day Ephraim
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank