GS
Graham S

1 reviews | Active since Feb 2019

29 Jun 2024, 18:22

Capitec AGAIN!!

FOR ALL THOSE THAT HAVE TO SEEN THIS POST OF MINE - I AM PASTING IT HERE AGAIN.....AND GUESS WHAT!!??...as soon as I had posted this...MIRACULOUSLY the missing R19.60 lotto winning was credited to my account this morning!!...NO COMMUNICATION ....APOLOGIZING/ EXPLAINING WHY it was creditted DAY later (and ONLY after I posted)??...SO AGAIN I URGE ANYONE WHO HAS PLAYED A LOTTO TICKET/S ON YOUR CAPITEC APP TO CHECK YOUR TICKETS......I WONDER HOW MANY PEOPLE HAVE WON..AND NOT GOT THEIR WINNING...CAPITEC KEEPS IT! ...Until such time you QUERY it!...you do something like I have done by posting on here - Capitec SUDDENLY pays attention!...WHY?...because they got 'caught with their hand in the cookie jar'...and EXPOSED! Watch the standard reply they will give...they will get back to you in 24 hours...and the you NEVER hear from Capitec...instead of just admitting their faults...THEY ARE DRAGGING THEIR COMPANY NAME INTO THE GROUND....Whoever heads up Customer Service...SHOULD BE FIRED!!! Read my post yesterday... - they just 'implicated' themselves in what I have been saying:

0
Replies (3)
GS
Graham S's update29 Jun 2024, 18:25
Reviewer Update
Many people won't check lotto tickets played via their Capitec banking app if the don't get a 'beep/ notification/ winnings reflected in their account...Capitec could be holding your winnings????
Capitec Bank
Capitec Bank's reply30 Jun 2024, 08:07
Official
Good day Graham. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
GS
Graham S's update30 Jun 2024, 09:42
Reviewer Update
WHAT DID I SAY - YOU WILL GET THEIR USUAL BULL*#@T REPLY - they will contact you within the next business day!! GUESS WHAT...IT WON'T HAPPEN!!!! THEY ARE USELESS...LIKE MOST BANKS...ONL THERE TO ***** YOUR MONEY.......