Capitec again!!

Capitec bank is failing their clients a lot it's so frustrating!!I had an access account and used only about 80 000 and stopped because I can't afford to take more that that.Not so ago I was approached by gentlemen who pretended to be from ShopRite and we're helping us with opening extra savings card profile,I gave one of them my phone to help(big mistake),long story short he somehow got access to my account and took 40 000 rands from access account, transfer it to savings and then to other accounts that Capitec later figured out.Few minutes after they left I went into my app and it wasn't working,I quickly ran to capiteç and report and also explain what I suspected happened,it was confirmed that I was ****med and everything was stopped.This was ln less that 30 minutes,case of ***** was opened and I was told to wait for the call.

Later after about two months I am told I must pay that money back!!This bank know that this money wa ****** and still I am expected to pay??Now I am starting to think they are the ones who work with these people!No ways!