RM
Reneilwe M

1 reviews | Active since May 2024

14 May 2024, 00:02

Capitec

My account was frozen or let me say my funds where put on hold and I was not informed about the matter.. I did not get a call from capitec explaning why it was blocked, an explanation atleast. They blocked it without letting me know. I need an explanation. Is this how the bank operates?

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Replies (1)
Capitec Bank
Capitec Bank's reply14 May 2024, 07:11
Official
Good day Reneilwe Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank