Capitec accuses customers to be working with *********

I hope this reaches the CEO.

https://www.news24.com/fin24/money/money-clinic/money-clinic-a-********-accessed-our-banking-app-can-we-get-a-refund-from-the-bank-***7

This link is where I promised if you dont refund me for failure to protect our funds, I will be going even further to ensure financial impact, it is alleged that we gave our PIN to the ******** who stole our mobile phone. Your response was poorly put together as you accused my Fiancé of disclosing her personal credentials via a phishing attack, if you could prove this then I will rest my Case. However whoever is dealing with our queries which will be coming from multiple avenues and entities as I we worked hard for our money and trusted your bank to protect our monies for any unauthorized transactions, but rather Capitec accuses the customers without factual evidence. Surely once we go legal about this and I make sure my headlines travel that only then will you be willing to budge, clearly from a risk and financial implication, as a former employee of the bank I know you need to protect your business and use the tools from T's and C's etc. But I assure you I still not stop until your bank feels my impact.